How WAeY Works

WAeY is mobility as a service providing convenience for the passenger through easy booking from the touch of your smartphone, payment, safety and gridlock-free transport networks.


Here’s how it works, step by step:

  • STEP 1

    Go on the app and create a user account

    The rider enters their destination into the “To” box on the top of the screen; tap each ride option to see the wait time, select preferred ride option and tap Ride Now to see fare estimate, select preferred payment type, tap Ride Now and Confirm Trip.

  • STEP 2

    The rider is matched with a Partner driver

    A nearby Partner driver sees and chooses to accept the rider’s trip request. A One Time Passcode is sent to the rider. This is required to start the trip.

  • STEP 3

    The Partner driver picks up the rider

    The Partner driver and the rider verify each other’s names and the destination. Then the driver starts the ride using the rider’s OTP.

  • STEP 4

    The Partner driver takes the rider to the destination

    The app gives the Partner driver the option to use satellite navigation, so the driver can get to the destination in the shortest duration and the rider can enjoy the trip.

  • STEP 5

    The Partner driver and rider leave ratings and review comments

    At the end of each trip, drivers and riders can rate each other from 1 to 5 stars. Both can also leave reviews or compliments for each other.