What is WAeY?
WAeY is a technology mobility platform. Our smartphone apps connect driver-partners and riders.
Is WAeY a registered company?
Yes. WAeY Technologies Limited is a legally registered company with number 1606633 with the Corporate Affairs Commission of Nigeria.
What locations do you serve?
We have a presence in all 36 states of Nigeria.
How do I access WAeY?
Download the rider app from the App Store or Google Play and create an account to access WAeY.
How do I pay?
You can pay with either cash or WAeY Points.
How do i change my Phone Number?
Every account is linked with a unique Phone number which can't be changed. Please contact us or create a new account with a new Phone number.
Why do I get an outstanding payment prompt?
This can happen when you incur a cancellation charge or a technical issue caused a transaction to fail.
Can I schedule a ride for later/ in advance?
Yes, You can. Simply click on the calendar and clock icon on the homepage of the WAeY app to schedule a ride up to 24 hours in advance.
Do I have an idea of my fare estimate?
Yes, your fare estimate shows up once you input your pick-up and drop-off location on the WAeY app.
How can I split fares on my trip?
Simply click on sharing and you can share a delivery bike or keke for a split fare.
How do I authenticate my ride and driver?
Simply match the licence number and your unique OTP as displayed on the app with the rider's license plate and your driver's app.
How do I buy WAeY points?
You can buy WAeY Points using your Bank card, USSD, Internet Banking and VISA QR Code. You can find our payment options on the app.
Can I schedule multiple trips on my app at the same time?
Yes, you can. You can schedule up to 3 trips on the WAeY app at the same time.
How do I change my e-mail address and password?
Simply visit your profile, click on the pen icon and edit your credentials.
Can I change my destination mid trip?
Yes, you can. Simply click on the "change drop" menu to input your new destination.
How do I report a problem with my ride or driver?
Simply visit our support menu for our reps' contact information.
Is there a referral program?
Yes, there is. Simply click on our invite button to get your exclusive invite code. Invite your contacts to join WAeY and be rewarded.
What are the requirements to be a WAeY Partner?
Please visit "Our Products" link on our website to learn more on how to partner with WAeY.
When can I drive?
You set your own hours.